If you have dental insurance, we will send in a pre-authorization prior to treatment to determine your benefits. You must provide us with detailed insurance information in a timely fashion in order for us to process your insurance. Because insurance policies vary so much this office cannot start treatment contingent on payment by the insurance company. We will submit insurance claims, but you will need to pursue payment if it is not acted on promptly by the insurance company. If your insurance terminates for any reason before all your benefits have been paid, you will be responsible for the remaining insurance balance. If insurance carriers change during treatment, it is your responsibility to notify us with the new information.
Orthodontic insurance generally differs from regular dental insurance in that each insured individual usually has a lifetime maximum benefit for orthodontic services. This benefit is paid as a percentage of the orthodontic fee until the maximum has been reached. Orthodontic insurance is paid over the course of treatment, not all at the beginning. If your coverage or carrier changes, please be sure to notify us as soon as possible. We realize that understanding your orthodontic insurance can be difficult and we welcome any questions you may have.